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Legal

Privacy Policy

How we collect, use, and share your personal information.

Effective date: · Preliminary draft, pending legal review

On this page

Preliminary draft, pending legal review. This document has not been finalized and may change.

1.Introduction and scope

This Privacy Policy explains how IPTV Subscribe Pro (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit iptvsubscribepro.com (the “Website”), contact us, or purchase a subscription.

2.Information you provide

Depending on how you interact with us, you may provide:

  • Contact details, such as your name and phone number, when you contact us or subscribe.
  • Order details, such as the plan you purchased, the date of purchase, the amount paid, and the payment method used.
  • Support information, such as your device model, the app you use, and a description of any issue, when you ask for help.

Please do not send us payment card numbers or passwords in a message.

3.Technical data and cookies

The Website is hosted by Vercel. When you visit, Vercel processes standard technical data, such as your IP address, browser type, the pages you request, and the date and time of your visit, in order to deliver the Website and keep it secure.

The Website does not use analytics, advertising, or tracking cookies. If we add such tools, we will update this policy before they are used.

4.How we use information

We use personal information to:

  • Provide and manage your subscription.
  • Process payments and keep records of purchases.
  • Answer questions and provide setup assistance.
  • Handle refund and cancellation requests.
  • Operate and secure the Website.
  • Comply with legal obligations.

5.Payments

We accept Visa, Mastercard, PayPal, and bank transfer. Payments made with PayPal are processed by PayPal under its own terms and privacy policy. Card payments and bank transfers are handled by the banks and payment services involved in the transaction.

6.Customer support communications

Our customer support, including WhatsApp setup assistance, is provided on WhatsApp. When you message us on WhatsApp, your phone number, profile name, and messages are processed by WhatsApp (Meta Platforms) under its own privacy policy. We use these conversations to help you and to keep a record of your requests.

7.How we share information

We do not sell personal data. We share personal information only as needed to run our service:

  • With Vercel, which hosts the Website.
  • With the payment services involved in your payment, such as PayPal when you pay with PayPal.
  • With WhatsApp, when you communicate with us there.
  • When disclosure is required by law.

8.Your privacy rights

Depending on where you live, including in certain US states, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact our support team on WhatsApp. We may need to verify your identity before acting on a request.

9.Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date shown at the top of this page.

10.Contact us

For privacy questions or requests, contact our support team on WhatsApp. See also our Terms & Conditions and Refund Policy.